Returns & Exchanges
At Peach & Lily, we want you to love your glow, which is why we offer a 30-day return window for products that don't meet your skin's needs. We are committed to ensuring your skincare journey is seamless, providing full refunds or exchanges on most items in our collection.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process within 30 days of purchase.
- 2.Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
- 3.Pack and Ship
Securely pack your items in the original packaging if possible, attach the prepaid label, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.